 |
SOLUTION |
 |
Objectware
equipped Crosslinkâs field techs with wireless Palm Pilots loaded with a bar
code scanner and a custom software. The wireless Palm application provided the office
employees and field agents with a consistent real-time view of schedules and
inventory. Furthermore, field techs are now able to easily scan and easily
track inventory usage in real-time from the Operating Room, providing accurate
and timely kit depletion information. This enabled Crosslink to maintain
tighter control of inventory and ensure that the kits were replenished
immediately and ready for the next operation.
"We are extremely excited about the opportunities to improve our work processes,
service quality and inventory accuracy; all while reducing our dependence on
labor and paper intensive processes," says Joe Carlson, Operations Manager for
Crosslink in Atlanta, GA. "Objectware's designers and programmers rapidly
grasped the scope and details of our business and have instilled a high level
of confidence and anticipation in our project."
|